{"id":1481,"date":"2018-11-23T12:09:38","date_gmt":"2018-11-23T02:09:38","guid":{"rendered":"http:\/\/watsonheadache.com\/?page_id=1481"},"modified":"2024-03-03T09:44:17","modified_gmt":"2024-03-02T23:44:17","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/watsonheadache.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
When you use our services, you trust us with your information. We respect your privacy. This Privacy Policy is designed to ensure your personal information is protected and to help you understand what data we collect, why we collect it, and what we do with it.<\/p>\n
This Privacy Policy applies to the websites and mobile applications (\"Digital Applications<\/strong>\") of Watson Headache\u00a0Institute Pty Ltd A.B.N. 38 103 196 792 and The Headache Clinic Pty Ltd\u00a0A.B.N. 79 058 451 335<\/a> (\u201cwe\u201d, \u201cour<\/strong>\u201d or \u201cus<\/strong>\u201d), and their related applications, MMS, SMS, instant messaging, social media and other communications platforms and services.<\/p>\n At any time the Privacy Policy in force is published on the Digital Applications and is applicable to related services. By using the Digital Applications you agree to the Privacy Policy. If you do not accept the Privacy Policy in force from time to time, do not access, use, register as a member, submit information to, upload or download from the Digital Applications.<\/p>\n As overviewed in this Privacy Policy, we collect only personal information that is needed for the Digital Applications and we tell you in this Privacy Policy how we use your personal information. When you use the Digital Applications and any related services, we collect information sent to us by your computer, mobile phone or other access device.<\/p>\n We collect and receive personal information about users of the Digital Applications and related services. This information is either collected or received by us or submitted or shared by users of the Digital Applications and related services.<\/p>\n The information includes data on the pages you access, your device\u2019s IP address, device identifiers, the type of operating system you\u2019re using, your location, mobile network information, and standard web log data. Standard web log data includes the browser type you\u2019re using and traffic to and from our Digital Applications.<\/p>\n We might also share your name and email address with a third party such as course hosts or organisers with whom the Watson Headache\u00ae<\/sup> Institute works to deliver a course, event or program. \u00a0Where possible we will take all reasonable steps to include you in this process by asking your permission to do so.<\/p>\n When you download or use our mobile applications, or access one of our mobile optimised sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalised content. Most mobile devices allow you to control or disable location services in the device's settings menu. If you have questions about how to disable your device's location services, contact your mobile service carrier or the manufacture of your particular device.<\/p>\n In addition, we may collect and store any information you provide us when you use the Digital Applications or related services, including when you add information on a web form, add or update your account information, participate in community discussions, chats, or resolution of dispute, or when you otherwise correspond with us.<\/p>\n We may also obtain information about you from third parties such as credit reporting agencies and identity verification services.<\/p>\n You may choose to provide us with access to certain personal information stored by third parties such as social media sites (eg LinkedIn, Facebook and Twitter). The information we may receive varies by site and is controlled by such sites. By associating an account managed by a third party with your account with us and authorising us to have access to this information, you agree that we may collect, store and use this information in accordance with this Privacy Policy.<\/p>\n We may collect the following types of personal information from you:<\/p>\n The lawful basis and primary purpose for collecting and processing your personal information and data is to provide you with a secure, smooth, efficient, and customised experience. We comply with the European General Data Protection Regulation which governs the protection of personal data of EU residents. We will afford UK-based users with all rights available to EU users, regardless of the UK's EU member status. We may use your personal information to:<\/p>\n If you are located in the European Union or other regions with laws governing data collection and use that may differ from Australian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and we will take steps reasonably necessary to ensure that any personal data is treated securely and in accordance with this Privacy Policy.<\/p>\n We provide services in conjunction with payment processors which may include processors such as financial or merchant facility providers such as Paypal. When you delete your account with us, we delete your personal data retained by us, except to the extent we are prevented by law from deleting your personal information or data. However, to delete any payment or billing information, you will need to do so with your payment provider, as we only have minimal secure access to those records as needed to provide the services.<\/p>\n When you use the Digital Applications, subject to the services or functionality we introduce or change, you may upload or download content, set up your personal profile, form relationships, send communication, perform searches and queries, form groups, set up events, add applications, and transmit information through various channels. We collect this information so that we can provide to you the Digital Applications with personalised features. To provide you with more useful and personalised information the Digital Applications may also collect your personal information from other sources referred to in paragraph 1 above.<\/p>\n When you register with the Digital Applications, you may be asked to create your own profile and privacy settings. Your profile information is displayed to people in the networks specified in your privacy settings to enable you to connect with the Digital Applications and other users of them. We may occasionally use your personal information to send you notifications regarding new services offered by us, the Digital Applications or related services that we think you may find valuable.<\/p>\n When you use the Digital Applications, certain information you post or share with third parties (eg a friend or someone in your network), such as personal information, comments, messages, photos, videos, or other information, may be shared with other users in accordance with the privacy settings you select. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting comments, messages, photos, videos, or other items, this information may become publicly available.<\/p>\n We use technological, legal and training means to provide high levels of security and privacy for personal information.<\/p>\n Despite our security and privacy measures, personal information we collect is at your risk. We may have facilities for you to set privacy options that limit access to your personal information. Please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you may choose to share your pages and information. Even after removal, copies of user-generated content may remain viewable in cached and archived pages elsewhere or files stored by others. Any improper collection or misuse of information should be reported to us.<\/p>\n The Digital Applications provide users the opportunity to opt-out of receiving communications, usually at the point where we request information about the user. The Digital Applications require users to affirmatively ask to join mailing and subscriber lists. These lists are only available to our authorised personnel.<\/p>\n We analyse Digital Applications logs to constantly improve service. We use the log information to record various information regarding different sections of the Digital Applications. This helps make the Digital Applications more useful.<\/p>\n We may use cookies and similar technologies. Cookies are pieces of data that a website or email transfers to your device\u2019s hard disk. Cookies can make your use of the web faster and beneficial by storing information about your preferences. The use of cookies is an industry standard and many major sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's device. Most browsers are initially set up to accept cookies. If you'd prefer you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so.<\/p>\n If you become a registered user of any of the Digital Applications, you will be taken to consent to:<\/p>\n The Digital Applications may contain links to sites and applications published by others. We have no control over their privacy practices.<\/p>\n Generally speaking, you may access the personal information the Digital Applications hold about you by sending an email giving full details to our Privacy and Data Protection Officer set out in paragraph 21. Generally, if any of that information is incorrect, you can have that information corrected by sending an email giving full details to that Privacy and Data Protection Officer. If you provide us with your personal information and you later decided that you would no longer like to receive information from us, follow the \"unsubscribe\" directions at the end of any email or other communication you receive from us. You may withdraw consent by deleting your account at any time.<\/p>\n We are likely to disclose your personal information to the following countries:<\/p>\n If you, your friends, or members of your network use any third-party applications developed using third party applications on the Digital Applications (\"Platform Applications<\/strong>\"), you consent to those Platform Applications accessing and sharing certain personal information about you with others in accordance with your privacy settings. We do not screen or approve developers of Platform Applications and cannot control how those developers use any personal information that they may obtain in connection with Platform Applications.<\/p>\n We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is permitted to provide any personal information to or on the Digital Applications. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at info[@]watsonheadache.com<\/p>\n We are not responsible for the practices or content of other services or sites that are operated by third parties but which are linked to our Digital Applications. If we are linked to third party services or sites, it does not necessarily constitute sponsorship, endorsement or approval by the Digital Applications of the content, policies or practices of those services or sites. If you leave our Digital Applications via such a link, you should check the privacy policy of the third party site.<\/p>\n We may use third parties to manage the Digital Applications and activities from time to time, including, but not limited to, promotions and statistical analysis. These parties may have access to and store the personal information of users of the Digital Applications. Similarly, we may contract with third parties to handle requests for information submitted to us.<\/p>\n Unless and until you opt-out, you consent and request for us to provide to you targeted marketing about our services and promotional offers and to use and disclose your personal information for provision of information by our contractors and others. Except as specified in this Privacy Policy, we will not sell your personal information.<\/p>\n If the ownership changes of all or a substantial part of our business, or individual business units, your personal information (including your profile with the Digital Applications) may be transferred to the new owner so the service or the transferred part of it can continue operations. In any such transfer of information, your personal information would remain subject to this Privacy Policy at the time of the transfer and then to the privacy policy of the new owner.<\/p>\n This Privacy Policy may change, so we encourage you to check it from time to time. If we develop a revised privacy policy then on its publication on the Digital Applications it will supersede the one before it.<\/p>\n You have a right to object to our use of your personal data. For any complaint about our privacy practices, please provide details to the Privacy and Data Protection Officer, whose contact details are in paragraph 21. We will then respond.<\/p>\n\n
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